Order Fulfillment
Orders are usually dispatched from our warehouse within 1-4 business days after you placed the order. Please allow additional processing time for weekends, holidays, sales, and pre-order items.
Shipping Time & Cost
FREE standard shipping on orders over $49
Depending on where you live, shipping usually takes:
United States:
Standard shipping: 6-12 business days | $4.95, FREE for orders above $49
Express shipping: 5-8 business days | $7.95, FREE for orders above $99
Canada:
Standard shipping: 8-15 business days | $4.95, FREE for orders above $49
Express shipping: 8-10 business days | $7.95, FREE for orders above $99
United Kingdom & France:
Standard shipping: 6-10 business days | $4.95, FREE for orders above $49
Express shipping: 3-5 business days | $7.95, FREE for orders above $99
Germany, Italy & Spain:
Standard shipping: 6-10 business days | $4.95, FREE for orders above $49
Express shipping: 5-8 business days | $7.95, FREE for orders above $99
Switzerland:
5-8 business days | $5.95, FREE for orders above $49
Greece & Norway:
8-12 business days | $4.95, FREE for orders above $49
Cyprus:
8-12 business days | $7.95, FREE for orders above $49
Other European Countries:
（Including Austria, Belgium, Czechia, Denmark, Finland, Ireland, Netherlands, Poland, Portugal, Sweden, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Luxembourg, Romania, Slovakia, Slovenia, Turkey, Malta, Israel）
6-10 business days | $4.95, FREE for orders above $49
Australia:
6-10 business days | $4.95, FREE for orders above $49
New Zealand:
8-15 business days | $4.95, FREE for orders above $49
Mexico:
10-15 business days | $4.95, FREE for orders above $49
Asia:
（Including Japan, South Korea, Hong Kong SAR, Macao SAR, Taiwan, Malaysia, Singapore, Philippines, Thailand, Vietnam）
4-8 business days | $4.95, FREE for orders above $49
Middle East:
（Including United Arab Emirates, Bahrain, Kuwait, Qatar, Saudi Arabia）
10-15 business days | $5.95, FREE for orders above $49
Latin America:
（Including Chile, Colombia）
10-25 business days | $9.95, FREE for orders above $49
South Africa:
6-8 business days | $7.95, FREE for orders above $49
Please note that these are approximate delivery times. We kindly ask you to give up to 10 days on top of the regular delivery time before getting in touch with our customer support team.
Email: support@whimvoy.com
Tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 2 to 3 business days for tracking to start showing information.
Having issues with your delivery?
If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.