· We offer free standard shipping on orders above $59 to most countries.

· We also offer a fast shipping method. However, it would cost extra money for customers. For detailed cost information, please check our Shipping Information.

Orders normally require 1–3 business days for preparation before shipment. Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information so you can follow your package’s journey.

Please note that processing times may vary slightly during busy periods or promotional events.

If you have any questions about your order, please contact us at support@whimvoy.com. We’ll be happy to help!

Shipping times vary depending on your destination and the shipping method selected at checkout. For estimated delivery times and shipping costs, please visit our Shipping Information page.

Please note that delivery times are estimates and may vary depending on local delivery conditions.

· For standard shipping, it usually takes about 7-15 days to deliver. For express (fast) shipping, it usually takes about 5-10 days to deliver. 

· Processing time typically takes between 1-5 business days. Orders placed on weekends or holidays will be processed after the next 1-2 business days.

· The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It may take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.

· Please check our Shipping Information to see how many days your items take for delivery as different international destinations have different delivery times.

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information. You can also log in to your account on the WHIMVOY website to view your order details and track your order.

Please note that tracking information may take 2–3 business days to become available after shipment.

If you need further assistance, please contact us at support@whimvoy.com. We’ll be happy to help!

• We accept PayPal for instant checkout
• Credit/Debit cards, including Visa, Mastercard, Maestro, JCB, American Express, Discover & Diners Card are all supported.
• If you have any questions related to payment, feel free to Contact Us

If your order has not yet been shipped from our warehouse, please Contact Us via support@whimvoy.com as soon as possible to help. However, after your order has been dispatched, we are unable to change or cancel it. 

If you need to change your shipping address, please contact us at support@whimvoy.com as soon as possible with your order number and the correct shipping address.

We’ll do our best to update your address before your order is shipped. However, once your order has been shipped, we may no longer be able to make changes to the shipping address.

If you have any questions, please don’t hesitate to reach out to us. We’ll be happy to help!

To apply a discount code, add your desired items to your shopping cart and proceed to checkout. Enter your discount code in the “Discount code” field and click “Apply.” Your discount will be applied to your order total if the code is valid and the order meets the promotion’s requirements.

Please note that some discount codes cannot be combined with other promotions or offers.

If you have any trouble applying your discount code, please contact us at support@whimvoy.com . We’ll be happy to help!

If your discount wasn’t applied, please check that the discount code was entered correctly and is still valid. Some promotions may require a minimum purchase amount or specific items in your cart to qualify.

Please also note that some discounts cannot be combined with other promotions or offers. For example, certain promotional deals may not be eligible for additional discount codes.

If your discount still isn’t working, please contact us at support@whimvoy.com with your discount code and order details (if applicable). We’ll be happy to help!

• Visit our full FAQ page
• You can also contact us through our contact page! We will be happy to assist you.